If you’re having trouble logging into your DTA Profile, and are sure your username and password are correct, please try the following:
- Close your current browser window
- Open a new browser window and go to dta.com.au
Note: Don’t use a cached version of the page from your ‘history’ or favourites
- Click the Log in button in top right corner of the website.
- Type your username and your password all the way to the end, or cut & paste from the email exactly, with no spaces. Don’t let your device autocomplete those fields.
If you still have issues after completing the steps above, please contact us using the help button (website bottom left) so we can investigate.